Timeless Treasures of KY LLC

Terms and Conditions

Services Overview

Items are ordered and confirmed via Website ttofky.com. Please make sure to add any additional comments in the comment box to ensure your items are made to your exact design. Standard turnaround time is 10-12 weeks, but delays can happen that may extend this time. If any delays occur, you will be notified with an updated turn around time. Timeless Treasures of KY is not
responsible for mail that is delayed, damaged, lost or stolen. All remaining DNA (ashes/hair/ preserved breastmilk, etc.) will be properly stored and sent back unless told otherwise. Seller reserves the right to refuse service.

Agreements

No contracts exist between the purchaser and Timeless Treasures of KY for the sale of any product until a deposit payment is made.

All sales are final and deposits are paid in advance with no refunds. Timeless Treasures of KY assumes no responsibility or liability for lost or damaged products or shipments to or from Timeless Treasures of KY. Timeless Treasures of KY cannot be held responsible for lost, stolen, or damaged materials due to fire, tornado, blizzard, flood, theft, earthquake, or any Act of God.

Refunds, Returns, Exchanges and Cancellations
All jewelry pieces are handmade and unique to how your milk reacts (including natural hue/color of milk) and the DNA inclusions chosen. There will never be two pieces alike, please consider this when trying to recreate another piece. All sales are final, no refunds will be granted once a deposit is made. Once the order is placed, it is your responsibility to send in all needed inclusions for your pieces. Failure to send in inclusions after one year will result in your order being archived/marked as “fulfilled”.

Example: If your item was purchased on January 1, 2022, I must have your DNA inclusions by January 1, 2023.

If you encounter any issues with your jewelry within 30 days of delivery date, notify Timeless Treasures of KY to issue a repair/exchange for your item(s) via email at ttofky@gmail.com

Acceptable Use of Items

The jewelry is for wearing only, please keep out of reach of children as small items are a choking hazard. Never ingest items or leftover preserved powder. Your milk spoils during transit and could cause severe illness if return milk/leftover preserved milk is ingested.

Payment

The prices payable for ordered items are in USD (US Dollars). Shipping is set to a standard $6 fee and taxes will be included upon checkout.

Payment will be collected via the secured website upon checkout.

Indemnity and Release
Placing an order for jewelry or other goods, you agree that you irrevocably and unconditionally release and agree to indemnify hold Timeless Treasures of KY owner, Anna Lewis and her associated harmless from liability and covenant not to sue me or my agents from and for any and all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring, during, caused by, relating to, or arising in any way from your purchase.

Proper Care for Jewelry

Jewelry is sterling silver/rose gold plated/gold plated. With time and wear, they will show wear. I do not recommend exposing the rings to water or sunlight. Any exposure to elements for long periods of time could result in the stone to change tint. To preserve milk, stones are made with a special resin. Resin will naturally turn a yellow tint with time, wear, and exposure. Sterling silver can be polished but do not get any polish on the stones themselves. If you purchase a plated ring, the plate will wear with time but any jeweler can re-plate the ring for you. Please remember that not everything will stay in brand new condition and loved items will show loved wear.

For more information on how to properly store/clean your resin reservation jewelry, please refer to this very informative public website:
https://higherjewelry.com/blog/how-to-care-for-resin-jewelry?fbclid=IwAR0US16p_b3sPYC0a
Xqa364JxiZxXiukgo8wBA4ZEPVekl7JpcnRTu5Gjoo

Changes to Terms and Conditions
You can review the most current version of the Terms and Conditions at any time on the Timeless Treasures of KY Facebook Group or at ttofky.com. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to the Group and above website.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.